Help reduce emergency department wait times
Novant Health is asking for the community’s support to reduce wait times in hospital emergency departments by seeking care in the right place at the right time.
Like other hospitals throughout the country, we still are experiencing a healthcare crisis – one that stems from a strained and overwhelmed system dealing with staffing shortages in nearly all areas of care. This, in turn, has created an environment where longer than usual wait times can occur.
This isn’t something Novant Health is dealing with exclusively, but we are doing what we can to help remedy and improve the situation. This includes taking steps to encourage the community to seek care at the right place for the right medical concern.
For example, we offer multiple urgent care locations in the area (listed below), as well as a number of primary care provider locations. Additionally, we also offer on-demand virtual care options where individuals can connect with someone via video 24/7. All of these are good first options for someone who needs care for a non-emergency issue.
Our emergency department, however, is where we strive to have the staff and resources available to care for individuals with the most urgent and serious needs, like severe trauma, shortness of breath, chest pains, strokes or other life-threatening conditions.
Rest assured, our team members are working as hard and as fast as they can every day to make sure everyone is provided the care and attention they deserve. However, before going to the emergency department for non-emergency care, we encourage people to pause and make sure they are going to the right place for the right care. By doing this, the public can help us help them – and others – in a more timely manner.
Novant Health GoHealth urgent care locations in the Triad
Clemmons: 3163 Gammon Lane, Clemmons, NC 27012
Hanes Square: 105 Hanes Square Circle, Winston-Salem, NC 27103
Kernersville: 794 S. Main Street, Suite B, Kernersville, NC 27284
Lexington: 1977 Cotton Grove Road, Lexington, NC 27292
Silas Creek: 2452 Fairlawn Cout, Winston-Salem, NC 27106
Thomasville: 1122 Randolph Street, Suite 110, Thomasville, NC 27360
West Highland: 50 Miller Street, Suite C, Winston-Salem, NC 27104
About Novant Health
Novant Health is an integrated network of hospitals, physician clinics and outpatient facilities that delivers a seamless and convenient healthcare experience to communities in North Carolina, South Carolina, and Georgia. The Novant Health network consists of more than 1,800 physicians and over 35,000 team members who provide care at more than 800 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics. Diversity MBA Magazine ranked Novant Health first in the nation on its 2021 list of “Best Places for Women & Diverse Managers to Work.” In 2021, Novant Health provided more than $1.1 billion in community benefit, including financial assistance and services.
For more information, please visit our website at NovantHealth.org. You can also follow us on Facebook, Instagram, Twitter and LinkedIn.
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