Press Release: Davidson County named as finalist for Center for Digital Government award
2023 Government Experience Awards Press Release
Government Experience awards, among counties across the nation. Davidson County is one of two North Carolina counties to be recognized in the awards.
The Center for Digital Government (CDG) has announced the winners of the 7th annual Government Experience awards. The awards recognize the achievement of states, cities and counties that have raised the bar on the experience of government services to create a better engaged constituency and a more responsive government.
“With citizen and employee expectations continually evolving, government agencies are leveraging new technologies and processes to drive innovation through their digital experiences,” said Dustin Haisler, Chief Strategy and Innovation Officer, Center for Digital Government. “The leading government experiences have retained a human-centric approach to service delivery, incorporating digital equity, accessibility and inclusion into all of their experiences.” Davidson County, N.C., projects included successfully launching a new online permitting system that allows users to view and track the status of their permit applications. This project is just one of many that the county has finished to improve accessibility and user experience for its residents. The county’s 911 center is operating a new software called Prepared Live which allows the dispatch center to livestream, as well as to receive multimedia and GPS location data in real time from callers. The software upgrade ultimately will equip emergency responders with better tools.
The complete announcement about the 2023 Government Experience winners may be seen at: https://www.govtech.com/cdg/government-experience/government-experience-awards-2023- winners-announced
Joel Hartley
Chief Information Officer
Davidson County
