Thomasville transitioning emergency alert system from Nixle to Genasys

THOMASVILLE — The City of Thomasville is transitioning its community notification system from Nixle to a new platform called Genasys in an effort to improve how emergency alerts and community updates are delivered to residents.

City officials announced that residents can begin enrolling in the new system immediately by texting THOMASVILLE to 65513. The service will provide notifications about severe weather, road closures, public safety alerts and other important community updates.

According to the city, Nixle will continue to operate alongside the new system during the transition period. The current platform will remain active through March 28, 2026, while officials complete the switch to Genasys. After that date, Genasys will become the city’s official alert system.

Nixle has long been used by local governments and public safety agencies to send text and email alerts to residents who opt in. However, Genasys offers a broader mass-notification system that allows officials to send alerts through multiple channels, including text messages, phone calls, emails and app notifications.

The newer platform also allows alerts to be targeted to specific geographic areas, which can help emergency officials deliver more precise information during incidents such as severe weather, road closures or other public safety situations.

City officials are encouraging residents to sign up now to ensure they continue receiving important notifications once the transition is complete.

Residents can enroll by texting THOMASVILLE to 65513, a step the city says will quickly register their phone number in the new system.

Officials also asked residents to help spread the word so more people in the community stay informed during emergencies and major updates.